Institution: PROBASHI KALLYAN BANK Exam: অফিসার (জেনারেল) (05-05-2023) || 2023
Topic: ICT (তথ্য ও যোগাযোগ প্রযুক্তি), Subject: Computer and ICT (তথ্য ও যোগাযোগ প্রযুক্তি)

Best Answer Explained in Below-:

The primary disadvantage of e-commerce lies in the challenges related to controlling privacy and security. In an online environment, sensitive customer information, such as credit card details and personal data, is often transmitted over the internet. This makes it a target for cybercriminals who may seek to steal such data through hacking or phishing attacks. Unlike traditional retail, which allows for face-to-face transactions, online transactions inherently lack the same level of security measures, raising concerns about data breaches and identity theft.

Consumers are often wary of sharing their information, leading to decreased trust in e-commerce platforms. Although many companies invest in encryption and other security technologies to safeguard customer data, the ever-evolving nature of cyber threats makes it difficult to ensure complete protection. Furthermore, regulatory frameworks regarding data privacy tend to vary by region, complicating compliance efforts for global e-commerce businesses. Consequently, the inability to fully control privacy and security can hinder consumer confidence, adversely affecting the growth and viability of e-commerce operations. Thus, while other options such as after-sales service or delivery challenges are significant, the implications of privacy and security concerns remain at the forefront of e-commerce disadvantages.